Using the MyCalls range you can manage your communications and staff effortlessly from your computer. The MyCalls range includes: call monitoring, call centre management, call recording and call activity analysis. MyCalls manages your communications in real-time, allowing you to more efficiently monitor the quality of your communications.
MyCalls is ideal for you if you’re looking to:
- Improve customer service
- Improve staff efficiency
- Help manage/measure sales and marketing activity
- Aid staff training
- Display statistics of calls to enhance staff morale
- Gain real-time information to react more efficiently to changes within your business.
MyCalls is a flexible software package that can be adapted to any business setup – contact us to see how MyCalls could be integrated in your communications infrastructure or for a demo.
For any further information or to receive a no obligation quote, contact us here.
All services can be tailored to suit individual requirements
Flexibility enables us to provide a single point of contact and take the hassle out of managing your IT infrastructure
We can work seamlessly alongside your IT department to cover staff absences or a missing skillset
All services are provided in-house, making us efficient and proactive
Our support contracts are individually tailored to meet your requirements
We offer both on-site and hosted IT services and sell the entire market, so are not biased to any particular technology
Contact us with any query, no matter how small, and see how we can help
Please ask us for a no obligation quote for any IT project
At MMS Comms we aim to offer all clients transparent, reliable solutions to all your communication needs – at a competitive price! Whilst actively striving for a strong, long term relationship with all clients of all sizes or requirements.
Apart of the MMS group, we are a service based organisation with all our engineers based in-house.